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PHA Treatment Actions and Responsibilities

  • Respond to report of bedbugs within 24 hours of notification.
  • Thoroughly inspect the reporting unit and the adjacent areas within 3 calendar days of notification.
  • Ask residents from unit who reported having bedbugs about other units and areas in the building where they visit or spend time, to target inspection and monitoring there as well.
  • Engage licensed Pest Control Professionals (PCP) for bedbug treatment.
  • Schedule a PCP inspection and treatment date as soon as possible.
  • The PHA will approve each treatment plan proposed by the PCP prior to implementation. The PHA will consider the burden on the resident, cost of service, and risk to people, property, and the environment.
  • Treatment may include any one or any combination of the following: vacuuming, isolation, freezing, heat, or pesticides.
  • If infested furniture does not respond to treatments the tenant will be required to dispose of furniture.
  • Perform follow-up with the tenant within 10 days of treatment to ensure the treatment was effective. A bedbug treatment requires at least two visits: the first to inspect, plan treatment and possibly treat; the second is to follow up, treat to kill emerged nymphs or confirm bedbug control. Three or more additional treatments may be required over a period of several months.
  • Bedbug Control is defined as seeing no live bed bugs and the resident not reporting any new bites or sightings.
  • Bedbug Elimination is considered to be a 45-day period of control.