Winter Weather Tips

Winter storms can bring extreme cold, snow, ice, frozen pipes, and power outages. Preparing ahead of time can help keep you and your household safe and comfortable. 

Frozen Pipes Are a Problem

    When Temperatures Stay Below Freezing

• If pipes run through cabinets or vanities, open the doors to let warmer room temperatures flow in.

    If your Pipes Do Freeze

• Contact the emergency maintenance line immediately at 828-758-5536 ext. 602. 

Winter Storm Prep: Additional Tips

Food and Water - have at least three days' worth of non-perishable food and one gallon of water per person per day.

Backup Heat Source - if using a space heater, keep them at least 3 feet away from flammable materials. Always plug heaters directly into wall outlets (not extension cords). 

Flashlights & Batteries - Power outages are common, so stock up on reliable light sources.

Medications & First Aid - Ensure you have necessary prescriptions and emergency medical supplies.

Extra Blankets & Warm Clothing -Staying warm without power can be challenging - layer up!

Maintenance Calls: If you experience an emergency when the office is closed, contact us at 828-758-5536 ext. 602. Please leave a message with your name, address, phone number, and reason for the call. Emergency calls cannot be placed online or by email.